Shipping Policy

Processing Time
All orders are processed and dispatched within 1-4 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.

Shipping Time
Once dispatched, delivery times vary depending on your location:

• International Shipping: 8-20 business days
  

• Domestic Shipping: 4-16 business days

Please note that shipping times are estimates provided by our carriers and are not guaranteed. Factors such as customs processing, weather conditions, and local carrier delays may affect delivery times.

Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your package's journey to your door.

Customs, Duties, and Taxes
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the price of your order or shipping cost. We recommend checking with your local customs office for more information.

Delayed or Lost Orders
If your order has not arrived within the estimated delivery window, please contact us at helpavenza@gmail.com and we'll do our best to help track down your package.

Address Accuracy
Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Multiple Items
If your order contains multiple items, they may be shipped separately from different warehouses and could arrive at different times.